Registration and Ticketing
Welcome to the ILLUMINATE Film Festival’s central hub for all your registration and ticketing needs. Whether you’re picking up your badge, purchasing individual tickets, or simply have questions about the festival, this guide provides all the essential information to ensure a smooth and enjoyable festival experience.
THE ILLUMINATE FESTIVAL HUB "28 Vic"
28 W Victoria St.
Days / Hours
What You Will Find Here
- Ticketing
- Passholder Badge Pick Up
- Help Desk
- Membership Table
- Festival Lounge
IFF Hub (28 Vic)
28 W Victoria St.
Santa Barbara, CA 93101
For the fastest answer to questions, please see our FAQ section on this website or use our Customer Support form.
PURCHASE TICKETS
Opening Night Screening:
WISDOM OF HAPPINESS
Passholders do have to reserve tickets in advance online for all films EXCEPT opening night Wisdom of Happiness. For this one film only, simply show your passholder badge at the door.
Demand is high. Be in line 30 minutes before opening to secure your seat. At 10 minutes, empty seats are opened to Rush Line ticket holders.
Purchase individual tickets for opening night only at the Granada Theater.
New Vic Screenings: May 2 - 4
Passholders do have to reserve tickets in advance online.
Be in line 30 minutes before opening to secure your seat. At 10 minutes, empty seats are opened to Rush Line ticketholders.
Purchase individual tickets at the ILLUMINATE HUB at 28 W Victoria St. or ONLINE HERE.
(Tickets ordered online are emailed to you. Print or show the ticket QR code for entry.)
GENERAL TICKETING INFORMATION
Seating for pass and ticket holders is guaranteed up to 15 minutes prior to the screening (empty seats will be sold to individuals in the Rush Line). Arrive 20 to 30 minutes ahead of time for priority admission and guaranteed seating.
- All tickets are non-refundable and non-transferable.
- All passes are non-refundable.
- All programs, times, and locations are subject to change without notice.
RUSH LINE POLICY
If all advance tickets for a screening have been sold, a Rush Line will form beginning one hour prior to the scheduled start time. Ten minutes before the screening's start time, the Rush Line will be admitted on a space-available basis. Unfortunately, there is no guarantee of tickets to the guests in this line.
ADA ACCESSIBILITY
All festival venues and theaters are ADA-accessible. For ADA needs, please call:
The New Vic (805) 965-5400