Head of Membership

Head of Membership
ILLUMINATE Film Festival
Job Description 

Sept 1, 2017 – June 30, 2018


The Membership Manager is responsible for a broad range of duties related to the effective operation and management of the membership component of the Film Festival.

This individual exercises considerable initiative and provides direction, leadership, and day-to-day management.

This individual is responsible for:

  • developing the IFF membership program;
  • designing and producing the annual membership brochure;
  • draft all correspondence to members, including special events and film screenings;
  • establishes RSVP process for all member events; oversee and facilitate mailings to members;
  • prepare periodic reports of membership statistics; assist with marketing of membership drive and special events;
  • assist with web-based membership initiatives; coordinate year-round membership events such as securing films for year-round screenings, arrange venues, interact with venue staff;
  • update the web page with information from the membership brochure; set up system for receiving and processing memberships, including checks, credit cards and web applications;
  • design and produce the membership acknowledgement package; design and prepare the "Festival" package for members;
  • set up master calendar for membership and for all related activities;
  • manage the membership database.

This individual is responsible for maintaining effective communication with members and identifying new potential members.

Assist with the organization of non-screening events such as panels, seminars, and receptions; assist with community outreach efforts of IFF membership and education initiatives; prepare post festival wrap-up of membership.

This individual possesses a thorough working knowledge of Policies, Procedures, and systems.

The membership manager takes a lead role in implementing and following up on special projects, ensuring there is appropriate communication among all individuals involved.

Requirements: A combination of experience, teaching and/or training equivalent to the position responsibilities. Excellent interpersonal skills; superior oral and written communication skills; effective problem-solving skills; knowledge of policies, procedures and practices and evidence of the ability to work successfully with multiple tasks and tight deadlines. Must be able to work a flexible schedule that may include evening and weekend assignments. Must have the ability to work in a multi-ethnic/multi-cultural environment.

  • Attend Weekly Executive Meetings
  • Attend Bi-Weekly Dream Team Meetings
  • Weekly meetings with Membership Team
  • Attend interdepartmental meetings as needed


  • Prepare detailed WRAP REPORT
  • Transition successor
  • Perform Other duties as assigned

To apply, send a resume and cover letter to info@illuminatefilmfestival.com.

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